Posts Tagged ‘ Cyber Security ’

Cyber Security Q&A


As these challenging times force our world to operate more digitally, you may find yourself wondering about cyber security. In effort to help our members stay safe online, we reached out to our VP of IT Information Security Officer, Garth, to answer a few questions. Keep reading to learn Garth’s tips to stay safe and secure.  

What are the different types of fraud? 

While fraudsters are constantly applying slight new coats of paint, the goals for their scams remain relatively the same. They ultimately boil down to either obtaining your credentials, coaxing you into installing something harmful, paying them for something you would not normally buy, or outright sending them money.  

Although some of these objectives are obtained in fairly straightforward ways, like calling you and asking you for your online banking password to ‘confirm your identity’ before telling you about the alleged fraud on your account, others can be very intricate. They are also savvy enough to take advantage of current events, so things like fake COVID-19 charities, hacked COVID-19 mapping sites, and other sorts of pandemic-themed frauds are common right now. 

Attackers are trying to take advantage of consumers during these difficult times. What advice do you have for them? 

We all know to be skeptical of junk mail and can recognize it when we see it. Applying that same scrutiny to unsolicited emails, calls, and pop-up ads can save us all a great deal of heartache. Question authenticity. Practice pausing before acting rashly on unsolicited information. Take advantage of fraud protection features where available. If two-factor authentication is offered for online services, make use of it. Be sure to leverage card alerts and locking features. Finally, never, under any circumstances, provide your password to anyone. Only you should ever know your password.  

What suggestions do you have for people who are working from home? 

Hackers discover new vulnerabilities constantly, and while some exploit those discoveries for personal gain, others notify publishers and manufacturers of these defects so they can be addressed with patches. Make sure that your operating system and antivirus software are up-to-date and working properly.  Keeping up with these updates is critically important. Adding password protection to your Wi-Fi network and monitoring devices on your network are easy and simple precautions. Doing these things will keep you safe. 

Do you have any additional advice?  

It can be challenging to juggle all of the complex and unique passwords experts tell you to use for each different website. You may want to consider investing in a password management solution. Even when two-factor authentication is not available on a particular website, a good password management tool can be protected with two-factor authentication and help you easily keep track of your passwords.  

Finally, do not be afraid to slow things down. Fraudsters generally want to rush you as much as possible in order to increase the likelihood you’ll be rattled and make a mistake. Take your time to work through any uncertainty you may feel. Consult with friends. It is much easier to stop fraud before the money has left your account than it is to try and get it back afterwards. 


For additional fraud and cyber security information, visit our website. Still have questions? Contact our Fraud and Security team.

Learn How To Protect Your Data


Data Privacy Day logo

Data Privacy Day

Data Privacy Day is an international awareness effort celebrated across the United States, Canada, Europe and other countries on January 28th every year. It began in the United States and Canada in January 2008, as an extension of the Data Protection Day celebration in Europe.The Day commemorates the 1981 signing of Convention 108, the first legally binding international treaty dealing with privacy and data protection.

In our online world, data is free flowing. All of us – from home computer users to the largest corporations – need to be aware of the personal and private data others have entrusted to us and remain vigilant and proactive about protecting it. Being a good digital citizen means being a good steward of data.

Members 1st is committed to protecting the privacy and security of your data. Here are some tips to help you protect your data:

  1. Protect your passwords. Don’t reveal them to anyone and never save your password on sites with financial or personal information.
  2. Check website security. All legitimate finance and retail websites use this SSL (Secure Sockets Layer) encryption to make it safe to bank or pay online. URL’s starting with “https://” indicate the use of SSL (ex.https://m1online.members1st.org/OnlineBanking).
  3. Reveal only what is necessary.
  4. Select options that result in less of your personal information being shared.
  5. Manage your cookies. Cookies track your activity on a web site. Consider enabling or disabling cookies on a site-bysite basis.
  6. Guard against malware. Use antivirus and antispyware and make sure they are updated regularly to avoid malicious software that can steal your information while you’re online.
  7. Our Fraud and Security Center offers a library of information ranging from identity theft scams to ways in which you can become more diligent while online or elsewhere.

Visit one of our branches on January 28 for additional information on how to keep your data private.

Source: Consumer Action, http://www.consumer-action.org. All rights reserved.

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