Posts Tagged ‘ bank ’

Members Matter Most


We appreciate you! Members 1st Federal Credit Union will celebrate International Credit Union Day (ICU) on Thursday, October 18. This special day is designed to create awareness and celebrate the ways credit unions around the world improve the lives of their members. There are more than 51,000 credit unions in existence, serving more than 196 million people in 100 countries.

Credit Unions were created to serve members, not to increase the bottom line. Members 1st FCU is proud to serve over 213,000 members in Southcentral Pennsylvania. Credit Unions – just like Members 1st FCU – strive to make a difference for their members by offering affordable rates and quality service that help to simplify their lives and empower them to meet their financial goals.

Stop by one of our convenient branch locations on October 18 to receive a token of our appreciation and celebrate with your fellow credit union members! Don’t forget to visit www.members1st.org to review the many ways that Members 1st FCU can assist you. 

Credit Union Day 2012

Get $10 when you refer a friend


Do You Belong?

Bank Transfer Day – Saturday, November 5, 2011
Make the Switch to Members 1st FCU – Receive $10

The big day is coming in less than 24-hours. While any day is the right day to switch to a credit union, thousands of bank customers are expected to take a stand against big bank fees and practices on Saturday, November 5 by taking their money elsewhere.

If you are currently one of our members you can help this movement known as Bank Transfer Day by referring your friends, family, co-workers, or neighbors to Members 1st FCU. If your referral opens an account between November 5 and November 30, 2011, both you and your referral will get $10 each. This small token of our appreciation has big value. You, as a member, already know the benefits of being a credit union member. It’s now time for everyone else to do the same.

How to make a referral:

  1. Download and print this Refer a Friend form
  2. Fill in your contact information and give it to your referral(s)
  3. Your referral simply needs to bring it into any branch when he/she opens their NEW account (current joint owners on any Members 1st account are not eligible to be a referral)

Become one of more than 92 million Americans nationwide who are already enjoying the advantages of credit union membership. Consumers that do make the switch will find that on just about any given day, on average, credit unions offer higher return on most savings, lower rates on most loans, and lower (or no) fees than other financial institutions charge. Not everybody can join any credit union but rest assured there is a credit union for everybody, according to the Pennsylvania Credit Union Association.

For additional information:

Members 1st FCU

(800) 237-7288

Your voice counts in so many ways


The customers of one big name financial institution spoke. Their voice was loud and clear. And that collective voice made the cookie crumble – at least for a while. In case you haven’t heard, Bank of America (BofA), one of the nation’s largest financial institutions (JPMorgan Chase is number one according to a recent article in the New York Times), has decided to abandon its plan to charge its customers a $5 fee to use their debit card for purchases.

Imagine – big business listening to the people who keep it in business. Why the change of plans? Could they not handle the outpouring of complaints? Maybe the looming Bank Transfer Day planned for Saturday, November 5 had something to do with it.  Perhaps Molly Katchpole, the 22-year old from Washington who used Change.org to organize a 300,000+ signature collection platform had a bit of influence. Maybe BofA customers were upset with their bank’s decision to cut thousands of jobs to allegedly save money but yet chose to add yet another fee. One thing is certain, BofA and the others (Wells Fargo, SunTrust, JPMorgan Chase, Regions Financial) will have something else up their sleeve that they’ll spring on their customers once this debit card fee dust settles. You don’t have to be a savvy, degreed financier or Wall Street analyst to know that they’ll have to make up for lost income somehow.

The media – social and mainstream – will let us know in due time. For now, there’s a lesson to be learned here. Don’t ever think your voice doesn’t matter. It does matter. In fact it’s one of the most powerful tool you can use. Remember the old shampoo commercial from the 1970’s? The lady in the commercial told 2 friends about how great the shampoo was. And they told 2 friends. And they told 2 friends. And so on and so on. Good news travels fast. Bad news travels even faster. Fast-forward to 2011 — all you need to do is update your status on Facebook, post on your blog, tweet, text, rant in a YouTube video, or start a grassroots campaign on Change.org and voila, you’ve just told hundreds or thousands within a fraction of time. Your voice becomes the enabler of change.

Your voice can make a huge difference and companies should be willing to listen. Voices indirectly pay their salaries. That’s why at Members 1st we listen.  We make channels available to you to let us know what you want, need, and how you feel about the way we conduct ourselves as a member-0wned organization. Your voice drives what products and services we offer. Your voice drives the changes in how we deliver those products and services. Your voice counts as we lack stockholders but have a volunteer board of directors who come from our membership (if you don’t have an account with us, you can’t be a board member).  Bob Marquette, our President & CEO, strives for nothing less than our delivering to you what he calls an “unparalleled experience” at all times and all of our associates are expected to serve you in that capacity.

Don’t ever think your voice doesn’t matter in business, banking, or any other realm. Someone once said, “If we don’t take care of our customers, someone else will.”  So if your bank isn’t taking care of you, come see us.

Make the Switch Now


It has made national headlines, Facebook and blog posts and is the subject of countless tweets all thanks to a 27-year old California woman who just got tired and fed up. She got so fed up and tired that her disgust, disillusionment and disappointment with a particular well-known big name financial institution that she single-handedly started a national “event” via Facebook that is designated to take place on Saturday, November 5, 2011. If you haven’t heard about Bank Transfer Day at this point, you haven’t been listening. And if you’re a customer of a financial institution that’s not a credit union, you may want to rethink your relationship with the organization you “bank” with.

Kristen Christian, founder of Bank Transfer Day, is urging everyone and anyone who has had it up to here (visual – stand tall and place your hand parallel over your head) to grab their money and run – run to the nearest credit union or small community bank to show those big bad bankers that the people of America are not going to take it any more (does the 1980’s anthem “We’re Not Gonna Take It” by Twisted Sister come to mind?). She wants fed up bank customers to take a united stand and make the switch because of the fees and other practices she believes are unethical. However, if you’re perfectly happy with fees and other related practices, you have the choice to stay where you are, get over it, and do nothing.

Where you “bank” is obviously your personal choice. We’re not writing this to tell you what you should do. We are simply reminding you that there are significant differences between a credit union and other financial institutions as noted in previous posts and you have the right to choose where you put your money.

Would we like for you to become one of our members? Absolutely. Will we make it worth your while to switch? We can only hope that we do.  But the choice to switch remains all yours. All we ask is that if you’re not a credit union member, consider joining us. See what we’re all about. If we’re not the right one for you, which again we hope that we are, then look for a credit union that does meet your needs. We just want to see you get the most out of your hard earned money and be treated fairly and consistently. We don’t want to see you nickel and dimed to death. We don’t want to see you ambushed by a surprise attack of new fees, takeovers, buyouts and big time payouts to executives and stockholders.

Ms. Christian has managed to energize people, like tens of thousands, to really take a look at their relationship with their current financial institution. Kudos to her for taking the stand and reminding people that there are other options out there that truly have the best interests of their members (customers) at heart.

10 Reasons to Join Members 1st:

  1. We’re the third largest credit union in PA with over 200,000 members. Just because we have a lot of members doesn’t mean you get lost in the crowd. Providing you with unparalled service is top on our list!
  2. We have 50 branch locations throughout Southcentral PA – convenient!
  3. We belong to the CO-OP ATM network and the CU$ ATM network – that means you won’t be charged surcharges at these ATMs.
  4. We have all of the latest online banking technology including mobile banking apps – convenient!
  5. We are locally-owned and operated – that means “they” can’t buy us or take us over.
  6. We have a FEE-FREE debit card that PAYS YOU! That’s right – we pay you 5 cents for every non-PIN based point-of-sale transaction! 
  7. We reward you for being a member – exclusive Swipe 5 debit card rebate (see reason #5 above), loyalty rewards, few fees, low loan rates, special contest to win PSU tickets, cash-back or travel/merchandise rewards on our VISA Credit Card, and more!
  8. We love the communities in which we have a presence – we donate thousands of dollars into the local community through charitable and community events and our associates volunteer hundreds of hours every year helping numerous organizations. 
  9. We don’t have stockholders to pay – our board of directors consists of volunteers nominated right from our membership and they’re people you know. That means any profits we make are returned right back to our members who have accounts with us. That’s why are name is what it is… Members 1st… we really do put our members first.
  10. We’re Simply the Best – at least that’s what the readers of Harrisburg Magazine tell us. And with 200,000  members worldwide, we must be doing something right!
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