Career Insights – Branch Management Trainees


Sophie and Andrea

What defines a great company to work for? How about its commitment to their employee’s futures?  Here at Members 1st FCU we invest in our employees now and their futures by offering trainings that will help them grow professionally as well as offering them the opportunity to retire with a pension and a 401(k).  Today we sat down with our two Branch Management Trainees, Sophie and Andrea, to learn a little bit more about what they do and why they think Members 1st FCU is simply the best!

Tell us about the Branch Management Trainee position, what is the purpose?

(Andrea) The Branch Management Trainee position is a 9-month program dedicated to us learning different leadership styles within the credit union and branches by visiting the different departments.  We also get the opportunity to see how each department affects the branches and vice versa.  At the end of the program we will each become Assistant Branch Managers at one of our branches.

When and where did you start with the credit union?

(Sophie) I started about 4 years ago as a part-time teller at our Hershey 39 branch. After 2 years of being a part-time teller I moved to our Middletown branch as a Member Service Representative level I, or MSR I, and worked my way up to an MSR II.

(Andrea) I have been with the credit union for about a year now.  I started as an MSR I at our Carlisle Pike branch and was a Head Teller at Carlisle Pike before I was selected for the Branch Management Trainee position.

What is your favorite part of the program?

(Andrea) My favorite part of the program has been getting the opportunity to meet so many people within the credit union and getting to expand my network of resources.

(Sophie) I’ve really enjoyed getting to meet all of the people we know from talking on the phone while in the branches.  It’s nice to be able to put a face to the name and also to gage their leadership styles.

It was great getting the chance to talk with these young professionals of Members 1st!  Check out our Careers Page to see what opportunities we have for you. If you’d like to hear more about what they had to say visit our FaceBook page and watch our 2 Minute Topic video.

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