Keep Yourself Safe When Using the ATM

Every day, millions of ATM transactions are successfully carried out around the world without any problems or interference by criminals or fraudsters. However, there are those times when they do occur. Don’t let convenience replace common sense when using an ATM. Be aware and stay aware. Here are some great tips:

  • Choose your ATM carefully.
  • Use familiar ATMs when possible. If that’s not possible, choose a well-lit, well-placed ATM. Avoid hidden or secluded ATMs. Scan the entire area around the ATM before you approach it. If anyone is loitering about or it appears to be too isolated, move on.
  • Always have your card ready if using a walk-up ATM. Avoid fumbling around with your wallet, looking for your card, talking on the phone.
  • Be sure the ATM hasn’t been altered. Look for suspicious attachments to the card slot or key pad.
  • Check for unusual instructions on the display screen. Watch for suspicious blank screens.
  • Do not use ATMs that have messages or signs attached to them indicating that the screen directions have changed, especially if the sign is posted over the card reader. Any instructions you need will appear on the screen.
  • If an ATM keeps your card, do not re-enter your PIN. Contact us immediately.
  • If the ATM instructs you to re-insert your card into a second card reader at the machine, do not do it.
  • Hit “cancel” at any time if you become suspicious of any machine instructions, equipment alterations or if you become uncomfortable about completing your transaction.
  • Keep all receipts and monitor your account.
  • When using the ATM, do your best to ensure transaction privacy. Try to shield the screen and the keypad so others cannot see what you are doing/typing.
  • When you complete your transaction, leave the machine. Take your receipt, your cash, your card and move on. Don’t stand/sit in your car at the machine and put your money away, fumble around and so on. Move away from the machine and then finish your tasks.
  • Keep your car doors locked when at the ATM. Only roll down your window. Keep your car running. If there is a line of cars, keep space between you and the next car so you have room to move/maneuver in the event you need to drive away.
  • Never force your card into the card slot.
  • Do not write your PIN on your card.
  • If your card gets jammed, retained or lost, call us immediately.

Important Numbers:

Members 1st Fraud & Security Center – (800) 283-2328, ext. 5202

Report a lost, stolen or damaged VISA Debit or ATM Card: (800) 283-2328, ext. 6035; after business hours, call (800) 754-4128

Report a lost, stolen or damaged VISA Credit Card: (800) 283-2328, ext. 6035; after business hours, call (800) 325-3678

  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: